Professional and Premium Solutions

Live, Online, Real-Time, Screen Sharing Assisted Support for Microsoft Office

Professional

$199/mo
  • 3 hour response time (SLA guaranteed)
  • 2 hours Free Premium Technical Support
  • $100/hr for additional time
  • Secure remote screen sharing
  • Trained Microsoft Office Consultants
  • Monday-Friday 9-5
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Executive

$999/mo
  • 30 minute response time (SLA guaranteed)
  • 5 hours Free Premium Technical Support
  • $100/hr for additional time
  • Secure remote screen sharing
  • Trained Microsoft Office Consultants
  • Monday-Friday 9-5
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All work is billed in 10 minute intervals.

Frequently Asked Questions

What does "response time" mean?

This is the time it takes for one of our consultants to respond to a request for support.

What is Secure Screen Sharing?

Secure screen sharing enables our clients to initiate a screen sharing session with our consultants; this allows us to communicate in real-time to view, troubleshoot, and solve the issue.

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How does time-based billing work?

10 minute intervals.

All billing is conducted on the basis of 10 minute intervals. This includes the free hours and also any additional time that is used per month.

How do I purchase more hours?

Once you sign up with us, you will be able to use our services as much as needed and any extra time per month will be additionally billed.

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OfficeWorkmate

Professional - Fast - Secure

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